Researchers at Göteborg University has produced a model for measuring digital maturity in the public sector. We have constructed a digital tool that operationalize the model, make it easy for an organization to continually preform measurements and compare the results both internally between departments, and externally with other similar organizations.

Public sector is undergoing digitalization, which leads to better public services and substantial savings. Not all organizations are equally good at reaping the benefits of digital possibilities. By continuously measure their digital maturity an organization can directly see what works and what doesn’t, as well as follow the results of any potential changes.

An administrator adds the respondents in an “organization tree”, after which the measurement is done automatically. The result is visualized in Dashboards and in automatic reports. The tool is operated by one of our innovation companies, DiMaTech.

Competences and methods in this project:

  • Business impact mapping/

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